Online Family Safety
Seniors on the Internet
By Jennifer Martinez
From
healthcare to finances to emailing loved ones, the Internet is a safe
and convenient way for seniors to save time and stay active. And while
computers and the Internet can be daunting at first, it's easy to learn
how to use them safely and efficiently.
If
you're a senior -- or just needs tips for the grandparents -- the
Internet is full of opportunities for seniors to stay informed and stay
in touch with family and friends. Getting online makes it easy for you
to take care of business -- from using online banking to paying bills
-- bypassing the mall or post office to get errands done. And many
health care providers have web sites where you can find a doctor, track
your benefits, schedule appointments, and even order prescription
refills.
But for those who aren't Internet savvy, here are three steps to take to get started and to sidestep pitfalls:
1. Learn the basics
Basic computer skills are easy to learn and training resources abound.
Many senior centers, community colleges and clubs offer computer
classes. The Internet itself has resources -- organizations like
SeniorNet and AARP, which are committed to
educating and enabling seniors online.
2. Secure your computer
Staying safe on the Internet requires awareness and the right tools.
High-tech burglars and vandals use viruses and other methods to
compromise computers. So, just as you use locks to keep criminals out
of your home, you also need to secure your computer. For example, make
sure to install anti-virus software. Like a home security system, it
blocks intruders while letting friends through. It also automatically
detects and removes dangerous viruses.
3. Avoid scams
Unfortunately, there are con artists at work on the Internet. For
instance, you may receive an email explaining how you're entitled to
money from a long lost relative's estate. All you have to do is provide
your bank account number to a lawyer in Kenya. Don't respond to these
kinds of emails -- delete them. If your instincts tell you something
seems too good to be true, it probably is.
Also,
never give out your social security number online. In scams known as
phishing attacks, criminals impersonate legitimate organizations to
elicit personal or financial information. They use fake emails and web
sites to masquerade as banks, government agencies, online auction sites
and even charities.
These
scams arrive unsolicited in your email box -- and that's the first clue
they're not legitimate. No reputable company or organization will ever
ask for social security numbers or other sensitive information in an
unsolicited email.
Phishing
emails will direct you to a web site to enter information. While the
web site may sport the company's logo and appear completely legitimate,
if you look closely at the web address, you'll probably find it doesn't
match the organization's actual address. The bottom line: Don't respond
to unsolicited emails, and always contact an organization directly
before providing any personal information online.
Although
the Internet may seem intimidating at first, it's more than worth the
time it takes to learn the basics. Before you know it, you'll be
surfing like a pro.
